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ProcessMaker continúa expandiendo su red de socios con la nueva asociación con Ytel
...process management (BPM) platform to provide customers with the ability to build SMS notifications into workflows, in order to improve internal and customer communication. As part of the agreement, the...
ProcessMaker continúa expandiendo su red de socios con el nuevo Partner CloudExchange
...solutions to accelerate growth and drive productivity within banking, telecommunications, and insurance. By integrating these offerings, the collaboration aims to help enterprises increase operational efficiency and improve customer experience. For...
5 preguntas para hacer antes de mover su BPM de educación superior a la nube
...y, en última instancia, la experiencia de usuario que ofrecen sus organizaciones. Las empresas que buscan centrarse más en el usuario han recurrido a ciertas tecnologías para satisfacer las nuevas demandas de los clientes, cada vez más cambiantes. Entre ellas...
Resumen semanal: Artículos "Lo mejor de la tecnología" del mes de septiembre
...que "el 84% de los ejecutivos confía en los medios sociales para tomar decisiones de compra B2B". Los clientes prefieren los medios sociales, y estar centrado en el cliente es fundamental para el éxito empresarial hoy en día. Para ser...
ProcessMaker fue nombrado líder de BPM en el G2 por 7º trimestre consecutivo
...is comprised of enterprise products which rank highly in both market presence and user satisfaction. “We have been a customer-centric company since day one. Customer feedback from the growing ProcessMaker...
Cómo difieren la personalización y la personalización en UX
En el sector tecnológico, es posible que haya oído hablar de la experiencia del usuario (UX). La UX se considera el núcleo de la transformación digital, ya que influye enormemente en el éxito de una organización a la hora de...
Cómo la Inteligencia Artificial interrumpirá el reconocimiento de voz
...have enabled technology like voice command to advance at unprecedented speeds, shifting the way companies strategize their customer service tactics. Major advances in machine learning enable conversational systems to better...
BPM en el sector de las telecomunicaciones
Telecom industry operators face significant challenges in terms of escalating customer expectations and threats from Over the Top (OTT) competitors. Business, as usual, is simply no longer an option for...
Carrera profesional
La Paz, Bolivia Senior Customer Success Manager Technical Writer DevOps/IT Engineer...
Los 5 beneficios clave de la solución de flujo de trabajo en la nube de ProcessMaker
...customer experience. The cloud is quickly becoming the go-to choice of deployment for many enterprises in the software space. Workflows, or the processes themselves, have traditionally been created and deployed...
Resumen semanal: Artículos de alta tecnología de la semana del 12/2
Es hora del resumen semanal. La semana pasada hablamos de la gestión del flujo de trabajo, los préstamos justos, la educación abierta y la creación de una experiencia de cliente de calidad con IA. Por último, asegúrese de leer...
Lograr la transformación digital con el ERPS y el iBPMS
Digital transformation is the rethinking of the customer experience, business models, and operations. Enterprise Resource Planning, or ERP, was coined by Gartner in the 1990s. The architecture of the software...
Cómo los prestamistas pueden prepararse para la Ley CARES
...security and authentication measures that help financial organizations obtain regulatory compliances while providing a smooth customer experience. This type of workflow is perfect for streamlining loan application requests for the...
Cómo la supervisión de la actividad comercial puede transformar la forma en que su banco hace negocios
...lead to costly legal and regulatory issues, bad media attention, or a breakdown in customer relationships. While most businesses are armed with a deluge of data, few have the ability...
COVID-19 y la expansión de la automatización
...And, the digital channels are now the primary channels for sales and productivity. The pandemic has changed customer behavior in a way that is likely to persist. Even as local...
¿Dónde se inicia la transformación digital?
...and small, look to automate their processes. Some of the more common reasons include: Reducing costs (i.e., reducing paperwork) Increasing organization Streamlining communications Improving customer communication and service Reducing human...
La próxima ola de CI/CD - Diseño y automatización de procesos visuales de CI/CD
...of tenant updates, ISO and regulatory compliance, or because of stipulations in customer contracts Automated Alerts and Roll-back rules – Stakeholders and customers may require timely alerts because of security...
¿Qué es la hiperautomatización?
...enables users to design processes within seconds without needing any technical experience. Natural language processing (NLP) designs and simplifies these complex processes, improving customer experience, user experience, and customer journeys....
Cómo realizar un análisis de procesos comerciales
...processes is another sign that a business process analysis is imperative for your company’s growth and productivity. These bottlenecks include issues like frequent delays, customer complaints, stakeholder confusion, and/or reduced...
ProcessMaker presenta una oferta de formación gratuita en diseño y automatización de procesos
...all levels—all for free. Leverage this new knowledge and training to help your organization better design, optimize, and streamline processes to attain the highest levels of operational and customer excellence....
¿Qué es un sistema de gestión de reglas de negocio (BRMS)?
...service and superior customer experiences. BRMS can guide customer service agents through best practices and organizations can provide increased self-service functionality. Enhanced security features. Protects business rules from alteration, loss,...
Arquitectura basada en API en la gestión de procesos empresariales (BPM)
...various business functions such as customer service, CRM, or even human resources (HR). Process APIs can support a wide range of products and services. Ownership of Process APIs resides with...
Los procesos financieros más comúnmente automatizados
...Investment Applications Investment applications and new customer onboarding have always been tedious and drawn-out processes. Strict regulations like KYC and anti-money laundering (AML) laws as well as requirements to establish...
La separación de los modelos de decisión del BPMN
...“Accept incoming order?” then the outcome should only include two potential values, “Yes,” or “No.” Besides, there should be legal factors considered: Whether the customer is of legal drinking age...